Eswatini Railways continues to play a leading role in implementing Quality Management Systems that aims at enhancing the value add on our customer services

This was confirmed in this year’s Quality Awards that were hosted on the 5th November 2021 at the Happy Valley Hotel by the Ministry of Commerce. On the Organization of the Year – Large Enterprise entry, ESR managed to collect a second runner up certificate whilst collecting first runner up in the Eswatini Service of the Year – Large Enterprise category. ESR was further recognised with a SADC certificate for the significant regional representation in last year’s regional SADC quality awards.